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Suggestions are invited for improvements in Customs Processes

Start Date :

Aug 31, 2016

Last Date :

Sep 16, 2016

00:00 AM IST (GMT +5.30 Hrs)

Submission Closed

Central Board of Excise and Customs (CBEC) is a part of the Department of Revenue under the Ministry of Finance, Government of India. It deals with the tasks of formulation of ...

Central Board of Excise and Customs (CBEC) is a part of the Department of Revenue under the Ministry of Finance, Government of India. It deals with the tasks of formulation of policy concerning levy and collection of Customs & Central Excise duties and Service Tax, prevention of smuggling and administration of matters relating to Customs, Central Excise, Service Tax and Narcotics to the extent under CBEC's purview.

The current Customs Business Services are being catered through a set of independent applications;CBEC now envisages an integrated platform for providing services through a single application. The new application is envisioned to be built as a high-end futuristic platform which is robust and scalable.

CBEC invites suggestions to improve upon the Customs Business Services namely Cargo Clearance, Courier clearance, Postal clearance, SEZ – Customs clearance, Passenger clearance and Baggage clearance.

We request you to provide your valuable suggestions for improvement in the following:

- Cargo Clearance
- Courier
- Postal
- SEZ- Customs Clearance
- Baggage Clearance
- Passenger Clearance

Note:

-The last date for submitting suggestions is 15th September 2016
-Please restrict your comments to 1000 characters. In case your comments exceed 1000 characters, please upload your suggestions as a pdf document.
-The nature of suggestions should be in form of improvements in the current Business Processes
-The suggestions submitted will be reviewed by competent authorities before considering incorporating the same into the new integrated platform scope if found required.

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Showing 203 Submission(s)

Mukund Vijayan 9 years 4 months ago

Please avoid writing all over on suitcases big "C" letters with chalkpiece while bag comes out through conveyor belt. I guess this is intended to identify bags that needs to be checked.find some other means.

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Rajiv Jain 9 years 4 months ago

Now days our respectful prime minister Mr. Narender Modi want to restrict Import item from China. I agree it must be stop but without our industry growth don't stop. Because if you stop then everything will be expensive as you can understand due to demand and supply. These days all agencies like preventive Sib and Dri of custom stop many container and checking very tightly. It is good but finally they make government revenue 10% and filling all officer 90% own Pocket. Plz attention.

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Durvasula VRS Phani 9 years 4 months ago

Passenger clearance (Indians): can provide automatic clearance machines using Adhar data linked to passports. Refer system followed by Singapore. No filling of forms, No stamp on passport, one immigration officer can monitor at least 5 auto rows Foreigners: should be controlled using fingerprint scanning and cameras. No requirement to fill lengthy forms which will expedite system

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Sumantra Chattopadhyay 9 years 4 months ago

My comment for passenger clearance We should implement passport scan machines in busy airports like Mumbai, Delhi for Indian nationals. I have seen these works Super busy airport like Singapore Let the guys not q for immigration.

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nb das 9 years 4 months ago

there should be no restriction on "personal" carry/ bringing in luggage of agricultural propagation materials primarily seeds, perhaps not plants(without the normal phyto). THis to increase the variety of plants. in ancient times import of seeds were not taxed by kingdoms ie were encouraged.

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Jigar Shah 9 years 4 months ago

CCTV and public display of actual checking so custom officer does not as fr bribe

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Ashok Somabhai Patel 9 years 4 months ago

I am aware that there are rules and regulations for accountability of staff and officers of customs department, but, these are on papers only. Customs staff and officers should be made accountable in real terms. For improving procedures and policies of customs department, rules and procedures followed by in the US, UK, Australia must be viewed, perused and if possible and adaptable for Indian environment, it must be adopted.

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Raghuram Kalletla 9 years 4 months ago

There is currently no easy way for citizens to access duties payable on baggage and items imported via post or courier. A user friendly interface is required for citizens to access this information from the CBEC's website.

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Adapaveeravenkatasuryachandrababu 9 years 4 months ago

I would like to tell you,tell them people ,yours promises and activities to avereness productions to must inspires to display everything to all.

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Vijay Jain 9 years 4 months ago

There have ben cases where customs officers have delayed the clearance process, behaving irresponsibly with the goods and ending up damaging the good during the inspection process. Rules should be stringent for customs officers. Harassment by customs offices should be taken very seriously and the consequences for harassing should be severe enough for discouraging for doing so, As of now it is very easy for a customs officer to get away with harassment charges.

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