GOVERNMENT OF INDIA
English language

Home | MyGov

Accessibility
Accessibility Tools
Color Adjustment
Text Size
Navigation Adjustment
Screen Reader iconScreen Reader
Menus
Sticky Menu

Consultation on need to send free printed bills to postpaid users of mobile and landline services

Start Date :
Nov 19, 2018
Last Date :
Dec 25, 2018
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of ...

The current provision of Telecommunication Tariff (46th Amendment) Order, 2008 mandates the Telecom service providers to provide hard copy of bill to its post paid subscribers of mobile and landline service free of cost. However, if any customer opts for receipt of the bill through e-mail, instead of hard copy, the service provider can supply the same after obtaining explicit consent from the subscribers.

TRAI has received representations from the Telecom Service Providers and their associations, MPs and MLAs to review extant provisions of sending printed bills to post paid users of mobile and landline services amid changing mobile usage relating to cutting of trees for paper used in printing phone bills.

However, since consumers form an important segment of stakeholders on this issue, it has therefore, been decided by the Authority to hold a public consultation to have views of all the stakeholders, in the matter so that a holistic approach could be adopted to address this important issue. For TRAI, consumer’s interest remain an issue of prime importance and remains committed to safeguard their interest.

A copy of consultation paper is attached herewith for your kind perusal with a request to offer your valuable feedback on the issue.

Reset
Showing 311 Submission(s)
Arunabh Bhattacharjee
Arunabh Bhattacharjee 7 years 3 weeks ago
Flipkart and Amazon make the invoice available online so paperwork is reduced. Similarly, TRAI should slowly go paperless and send e-copies of bills. In the present time I have to admit that India is not fully equipped to go paperless completely. Until good internet connectivity reaches to every village, it will be tough to implement the paperless method. However, India is developing fast, so TRAI should slowly start to shift away from paper bills, starting with cities and then countrywide.
Dislike (0)
Reply
Report Spam
  •  
Sticky Menu