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Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Start Date :
Nov 02, 2019
Last Date :
Dec 05, 2019
23:45 PM IST (GMT +5.30 Hrs)
Submission Closed

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

Showing 2749 Submission(s)
Sumit vaishya
Sumit vaishya 5 years 9 months ago

Hello Modi sir mein vaishya Sumit hu Mumbai ka rehane wala hu sir Mumbai mein garden hai uska time 6 baje kyoun hua hai sir Kai log office jaate Hain jinke pass samay nahin hota let Tak exercise karne ki please park ke samay ko badaliye aur usmein kuchh niyam rakhiye..Mein apane body se pareshan hu jab se aapne 6 baje ka time kiya hai garden ka tab se problem ho rehahi hai sir aap se nivedan Hai ki jo samy rakho ge rod per utame time police ki Suraksha rakhe ISI kisi ko koi pareshani nahi hogi

amit verma
amit verma 5 years 9 months ago

Sir,
My name is Amit ,i am here for a suggestion related to accomdation of outcomer(student,employee) in city.
Currently i am living in lucknow city on rent.brokers charges are fair than enough,here a lot bulding like sulabh aawas yojana lots of rooms are vacant and they are fully waste ,if gov want they can put them on rent those who required them

Sumit vaishya
Sumit vaishya 5 years 9 months ago

Ham chate hai ki aap speeker ki chunav. Ki jimedari aaplog le naki Congress ko de na to Shivsena ko de enke hath ager majbut ho gy toh bharat ke logo ke sath khelwad hoga sir ham jaante hai BJP mein baalthakre sir ka bhut bada yogdan reha hai per wo nahi rehai toh desh ki reksha aap kare please modi sir ham garibo ka bhut bada Ehsan hai aap per aur Bharosa bhi please Bharat ke help Karen

Sumit vaishya
Sumit vaishya 5 years 9 months ago

Hello Modi sir mein vaishya Sumit mumbai mein rehta hu sir jab se aap logo ki sarkar aayi hai tab se hamlog logo ke muha se aap ke baare mein bhut galt afawaha soon ne ko mil reha hai kya aap ayse logo ko saza nahi denge jo bharat ke rahi washiyho ki soch ko ganda kar reha hai news wale apane hi desh ke kuch log pm ke baare mein galat khe reha hai nakli vedio virel ho rehahi hai un sab per rok kab lage ager nahi hua toh bura aser hoga sir aap toh dekh reaha hai Delhi mein kya kya ho reha hai

NSSSSS S
NSSSSS S 5 years 9 months ago

Respected Sir,
Our country is moving towards cashless economy.I like to give few suggestion regarding this .
1.Central and State Ministry should be formed to promote Cashless economy
2.Service charge should be added petrol and diesel if payment is done through cash in petrol pump
3.Oil companies provide option to book refilling cylinders and payment of this cylinder through Mobile App like Paytm,Google Pay ,PhonePe

NSSSSS S
NSSSSS S 5 years 9 months ago

Respected Sir,
Our country is moving towards cashless economy.Many of the shops are still not accepting Card or other Digital cash.Main reason is Rent of the POS machine.I like to give few suggestion regarding.
1.Government should frame a rule which make all shop keepers must have online payment system either POS Machine or Mobile Payment system like Paytm,Google Pay etc.
2.ALL the shops will submit Annual statement of their Digital Payment to government
3.Rent of POS be reduced

Rubyya Bi Sayyed Mustafa
Rubyya Bi Sayyed Mustafa 5 years 9 months ago

Indian School full of non eligibility criteria pass teachers .School give job on more corruption money not eligibility this is reality of Indian education and government late eligibility exam conduct this is reason lead to corruption money management and teachers.
If government conduct eligibility exam 2 to 3 time in a year and also conduct job vacancies corruption will be less.

Chetan Kantharia
Chetan Kantharia 5 years 9 months ago

Sir,

I appreciate your efforts that common man can contact PMO office through your app but Sir I have seen that it takes so much of time to receive answer from the concern department. Some of points which improve the systems

(1) Appoint the head of grievances topic, who is responsible for all the application under the banner of his topic and necessary to answer the grievances within 30 days and copy to the PMO

(2) Handle strictly the serious topic like bribe, money lander people etc

Hitendra Thaker
Hitendra Thaker 5 years 9 months ago

Resp.PM Saheb, you live as a KRISHNA. I PRAY TO GOD DAILY. DAY TO DAY YOUR ENERGY INCREASE. PLS. TIME TO TIME SUGGEST YOUR MLA/MP WATCH AND READ GEETA OR MAHABHARAT. COUNTRY IS BIG . PLS. ANNOUCE 'ONE CHILD' POLICY AS EARLY AS POSSIBLE. THANKS

Amisha patidar
Amisha patidar 5 years 9 months ago

To our respective prime minister, I request you to take a strict action towards rapist bcoz this kind of incidence make us feel unsafe in society... it's hardly request to govt that plz make a law towards rape cases nd should give more priority to this type of incidence....

वो लड़की भी किसीकी बेटी है किसीकी बहन है ऐसे ही कितनी बेटीया मारी गई जला दी गई है।
इन दरिंदो के खिलाफ सरकार कुछ कड़ा कदम उठाओ यही चाहती है इस देश की बेटियां।
thank u respective PM.

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