Share Your Ideas/Suggestions on Streamlining the Management of Public Grievances on CPGRAMS Portal

Last Date Dec 05,2019 23:45 PM IST (GMT +5.30 Hrs)
Submission Closed.

About CPGRAMS ...

About CPGRAMS
Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organizations/State Governments who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

CPGRAMS: Highlights
• 86 Ministries and Departments of GOI integrated
• 36 States /UTs on boarded
• 51000 subordinate offices created and linked
• Average disposal time reduced to 19 days from about 200 days
• Grievances raised to 18 Lakh / Annum shows confidence built in citizens in resolution mechanism
• Over 90% average disposal rate

Objective
• Make the redressal process more convenient for citizens
• Quick disposal of public grievances
• Improvise the quality of disposal of public grievances for greater satisfaction of citizens

With a vision of simplifying the prevailing process of grievance redressal, Department of Administrative Reforms and Public Grievances (DARPG) invite you to share your ideas/suggestions on streamlining the management of public grievances on CPGRAMS portal (pgportal.gov.in)

Suggestions can be given by citizens till 5th December 2019.

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Showing 2753 Submission(s)
660
Ayushi Shah 8 months 1 week ago

Please do read the attached image, its on a very serious matter going on
Topic : legal & justice (rape, sexual assault & actions for it)
Sir it is a humble request please take fast action all we want is justice & we have faith in your orders & actions, wanting for a positive response
It had also mailed you the whole thing on your mail id narendramodi1234@gmail.com

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you improve redressal mechanism after analysing the foreign countries' and incorporating them. Thanks a lot for the opportunity for sharing my idea and your reading.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to give importance to farmers as they are considered as God due to feeding. Thanks a lot for the opportunity for sharing my idea and your reading.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to analyse and enquire the sexual harassment cases carefully as it is used against envies deliberately sometimes. Thanks a lot for the opportunity for sharing my idea and your reading.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to analyse and enquire the sexual harassment cases carefully as it is used against envies deliberately. Thanks a lot for the opportunity for sharing my idea and your reading.

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Harsh Raj 8 months 1 week ago

Dear My Gov,
Womens are not safe these days and crime has again reached at its peak. I request our respected PM to make laws more strict than before for these bloody criminals that these case won't happen again with any girl in our country. Hang the Rapists.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to give importance to boys education also in some places as they behind the girls. Thanks a lot for the opportunity for sharing my idea and your reading.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to punish the human devils who harassed the children sexually atmost level. Thanks a lot for the opportunity for sharing my idea and your reading.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to give importance to women sexual harassment cases and punish the concerned immediately. Thanks a lot for the opportunity for sharing my idea and your reading.

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MANIKKAVALLI A 8 months 1 week ago

Dear My Gov,
Be blessed. I request you to form the committee for identifying the important grievances for giving the preference. Thanks a lot for the opportunity for sharing my idea and your reading.